Privacy policy.

Effective Date: July 20, 2026 · Last Updated: July 20, 2026

Our policies, in short.

Full details are in the sections below; this summary doesn't replace them.

This summary describes our practices as of the Effective Date above; Section 9 describes how changes are made.

  • On your iPhone: the adaptive engine processes your surroundings on the device. What is transmitted to ZYNC under our current design is categorical (values like weather: rain or daylight: night), together with your account, preferences, and session outcomes; precise coordinates, routes, and recordings are not among the data we currently collect. The categories in production use are listed in the “Derived Contextual Data Categories” section at the end of this page.
  • In your car: ZYNC's in-vehicle apps, including GLOW for Vehicles, transmit no personal data to ZYNC. To adapt the experience, they may read basic vehicle signals that carmakers make available to apps (for example, parked state or night mode) and, where connected, send ZYNC only categorical, de-identified signals plus a random app-generated identifier (not your VIN, not your identity): no precise location, no name, no audio. Data your vehicle itself collects belongs to your automaker's systems, not ours; see the Vehicle Applications Privacy Statement below.
  • Advertising and sale of data: as of the Effective Date, we do not sell personal data, do not share it for cross-context advertising, and do not track you across other companies' apps or sites.
  • When practices change: changes are made through this policy: updated first, with notice in the app before material changes apply to existing users, and consent where the law requires it.
  • Your controls: account deletion is available in-app (Profile & Privacy); privacy rights may be exercised at privacy@zync.com; see “Your Privacy Choices” at the end of this page.

1. Scope and Acceptance

1.1 This Privacy Policy ("Policy"), including its Annexes, describes how Zync Inc., a Delaware corporation, together with its subsidiaries and affiliates ("Zync," "we," "us," "our"), collects, uses, discloses, and otherwise processes information in connection with: (a) zync.com and its subdomains (the "Site"); (b) the ZYNC GLOW application for iOS devices (the "GLOW iOS App"); and (c) Zync's consumer applications distributed through consumer or automotive application stores for use on in-vehicle display systems, including the ZYNC GLOW in-vehicle application (each, a "Vehicle Application," and collectively, the "Vehicle Applications") (collectively, the "Services"). In the event of a conflict between the summary above and this Policy, this Policy controls; in the event of a conflict between this Policy and an Annex with respect to the jurisdiction or subject the Annex addresses, the Annex controls.

1.2 This Policy applies solely to processing by Zync. It does not apply to processing by third parties (including Apple Inc., vehicle manufacturers, automotive suppliers and system integrators, or automotive platform and app-store operators) whose practices are governed by their own privacy policies. Section 4 and Annex III address the boundary between Zync and vehicle-side systems specifically. "Vehicle Applications" do not include software or technology Zync supplies to vehicle manufacturers, suppliers, or platform operators under separate written agreements (including embedded or white-label deployments, whether or not such software bears Zync branding), which are governed by those agreements and by the recipient's own privacy policy.

1.3 By accessing or using the Services, you acknowledge the practices described in this Policy. Where applicable law requires consent for any processing described herein, we obtain such consent through the applicable in-product mechanism, and this Policy does not substitute for such consent.

2. Definitions

2.1 "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, as further defined under applicable law; it excludes De-identified Data and publicly available information as defined by applicable law.

2.2 "Derived Contextual Data" means categorical, non-precise signals generated on the user's device from underlying device sensor and service data, limited to classifications and category values (by way of example and not limitation: weather condition category, daylight state, motion phase category, coarse geographic region at no finer than country or state/province level). The categories in production use are listed in the “Derived Contextual Data Categories” section of this page and may be expanded only in accordance with Section 9.

2.3 "De-identified Data" means data that cannot reasonably be used to infer information about, or otherwise be linked to, a particular individual or household, maintained in de-identified form as required by applicable law.

2.4 "Vehicle-Side Data" means any data collected, generated, stored, or transmitted by a vehicle, its sensors, its infotainment or telematics systems, or by the vehicle manufacturer, its suppliers, or the automotive platform through which a Vehicle Application is distributed, in each case other than by a Vehicle Application itself.

2.5 "Vehicle Contextual Data" means categorical, non-precise signals concerning vehicle state and ambient conditions, derived on the vehicle by a Vehicle Application from vehicle interfaces made generally available to third-party applications (by way of example and not limitation: parked or in-motion state, night mode, motion phase category, coarse ambient conditions). Vehicle Contextual Data excludes precise geolocation, vehicle identification numbers, and persistent device or user identifiers, and is transmitted to Zync, if at all, only in a form that is De-identified Data and is maintained in accordance with Section 6.3. The Vehicle Contextual Data categories in production use are listed in the "Derived Contextual Data Categories" section of this page and may be expanded only in accordance with Section 9.

2.6 "Vehicle Instance Identifier" means a randomly generated identifier created by a Vehicle Application on the vehicle at first use. It is not derived from the vehicle identification number, vehicle hardware, or any user or device identifier; it is deleted or regenerated when the Vehicle Application is reset or reinstalled; and it is used solely to support service operation, continuity of experience across sessions, and analytics. Zync maintains no information linking a Vehicle Instance Identifier to any individual, vehicle identification number, or account.

3. GLOW iOS App

3.1 Categories of Personal Information Collected

(a) Identifiers and account data: name and email address as provided through Sign in with Apple (including Apple private-relay addresses, which we support), a Zync-assigned user identifier, and authentication tokens.

(b) Preferences and settings: user-configured experience parameters, including cabin defaults, intensity preferences, and consent and permission records.

(c) Derived Contextual Data (Section 2.2). Underlying sensor and service data (including precise geolocation, speed, motion, and environmental data) is processed locally on the user's device; the data transmitted to Zync is limited to Derived Contextual Data, and Zync's systems are designed to operate exclusively on such categorical values, not on precise coordinates or raw sensor streams.

(d) Session and interaction data: session requests, composed experience parameters, session milestones and duration, and user-submitted feedback and ratings.

(e) Diagnostic data: crash logs and performance metrics, maintained in a form not linked to user identity.

(f) Communications: the contents of communications you direct to Zync.

3.2 Sources

We collect Personal Information directly from you; automatically from your device subject to the iOS permission framework; and from Apple Inc. (Sign in with Apple; WeatherKit) under Apple's applicable terms.

3.3 Device Permissions

Location, motion, and similar permissions are optional; the GLOW iOS App functions without them, with reduced contextual adaptation. Permissions are requested through the iOS framework, preceded by an in-app explanation, and revocable at any time in device settings.

3.4 Purposes of Processing

We process Personal Information: (a) to provide, operate, maintain, and secure the Services; (b) to personalize the user experience, including user-level preference and outcome modeling; (c) to develop, test, and improve the Services; (d) to communicate with you regarding the Services; (e) to send marketing communications where permitted by law, subject to Section 3.5; (f) to establish, exercise, or defend legal claims, comply with legal obligations, and enforce our agreements; (g) to protect the rights, property, safety, or security of Zync, our users, or others; (h) in connection with a Corporate Transaction (Section 6.1(d)); and (i) for any other purpose disclosed at the time of collection or with your consent.

3.5 Marketing Communications

Marketing email is disabled by default and sent only on an opt-in basis. You may withdraw consent at any time via the unsubscribe mechanism in each communication or by contacting privacy@zync.com. Withdrawal does not affect service communications necessary to the operation of the Services.

3.6 Practices Not Currently Engaged In

As of the Effective Date, in connection with the GLOW iOS App, Zync does not: (a) collect precise geolocation coordinates or route history on its servers; (b) access the device microphone or collect audio recordings; (c) access contacts, messages, photos, calendar contents, or health data; (d) collect advertising identifiers; (e) serve third-party advertising; (f) engage in cross-context behavioral advertising; or (g) sell or share Personal Information as those terms are defined under applicable U.S. state privacy laws. Any change to the foregoing practices shall be effected exclusively in accordance with Section 9.

4. Vehicle Application

4.1 Vehicle Applications are distinct builds developed for in-vehicle display systems; the Vehicle Applications currently released are listed in Annex III. As of the Effective Date, each Vehicle Application: (a) executes on the in-vehicle system; (b) does not collect, store, or transmit Personal Information to Zync or any third party; (c) may access vehicle signals that the vehicle platform makes generally available to third-party applications, solely to adapt the experience and to support driver-safety behavior (for example, restricting functionality while the vehicle is in motion), and may derive Vehicle Contextual Data from such signals on the vehicle; (d) transmits to Zync, where a network connection is available, only Vehicle Contextual Data, technical diagnostic data, and, where enabled for the applicable market, a Vehicle Instance Identifier; Vehicle Contextual Data and diagnostic data are maintained as De-identified Data under Section 6.3, and the Vehicle Instance Identifier is handled as described in Sections 2.6 and 4.3; (e) does not access precise vehicle location, occupant monitoring, or audio data; and (f) does not deploy advertising, third-party tracking, or advertising identifiers.

4.2 Vehicle-Side Data boundary. Vehicles and their manufacturers collect, process, and transmit substantial data independently of any application running on their displays. Zync does not receive, access, control, direct, or process Vehicle-Side Data, does not determine the purposes or means of its processing, and is not a joint controller, co-controller, processor, or service provider with respect to it. Vehicle-Side Data is governed exclusively by the privacy policies and practices of the vehicle manufacturer, its suppliers, and the applicable automotive platform, and Zync assumes no responsibility or liability therefor. Rights requests concerning Vehicle-Side Data must be directed to the vehicle manufacturer or platform operator.

4.3 Vehicle Applications do not transmit to Zync your name, contact information, account data, precise location, or any information Zync can attribute to an identified individual. Where applicable law treats the Vehicle Instance Identifier or data associated with it as personal data, this Policy (including Annex II for the EU/EEA and UK) applies to it; however, because Zync maintains no information capable of identifying the individuals behind Vehicle Instance Identifiers, Zync may be unable to identify a requester in response to a rights request and will respond in accordance with applicable law governing data that does not permit identification (including GDPR Article 11).

4.4 If a future release of any Vehicle Application introduces connected functionality (including pairing with the GLOW iOS App or preference synchronization), such functionality shall be: (a) optional; (b) inactive by default; (c) preceded by disclosure, in this Policy and in the affected Vehicle Application, of the categories of data involved; and (d) implemented in accordance with Section 9.

4.5 Annex III restates this Section as a standalone statement for vehicle-platform and certification purposes and lists the Vehicle Applications it covers; in case of conflict, Annex III controls as to the Vehicle Applications.

4.6 The release of an additional Vehicle Application that conforms to Section 4.1 is reflected by updating the list in Annex III and does not constitute a material expansion under Section 9.2. Any Zync in-vehicle application that would not conform to Section 4.1 will be covered by disclosures adopted in accordance with Section 9 before its release.

5. Site

5.1 Contact information. Email addresses you submit are used to respond to and fulfill your request, subject to Section 3.5 for marketing.

5.2 Infrastructure and logs. The Site is delivered through Cloudflare, Inc., our network, security, and content-delivery provider, which processes visitor IP addresses and technical metadata on our behalf for security, fraud prevention, bot mitigation, debugging, and service integrity. We review aggregate, privacy-preserving traffic analytics derived from this infrastructure. The Site does not set third-party advertising or tracking cookies. The cookies in use are listed in the Cookie Notice below.

5.3 Additional analytics. Where we deploy additional analytics tooling on the Site, we will disclose it in this Section first and, where such tooling requires cookies or similar technologies for which applicable law requires consent, implement a consent mechanism before deployment.

6. Disclosure of Personal Information

6.1 We may disclose Personal Information: (a) to service providers and processors acting on our behalf under contractual obligations consistent with this Policy; (b) to our subsidiaries and affiliates; (c) to professional advisors under duties of confidentiality; (d) in connection with any actual or contemplated merger, acquisition, financing, reorganization, bankruptcy, receivership, or sale or transfer of all or a portion of our business or assets (a "Corporate Transaction"), in which case Personal Information may be transferred as a business asset subject to this Policy or successor terms; (e) to comply with applicable law, regulation, legal process, or governmental request; (f) to enforce our agreements and policies; and (g) to protect the rights, property, safety, or security of Zync, our users, or others, including to detect and prevent fraud or security incidents.

6.2 As of the Effective Date, Zync has not sold Personal Information, and has not shared Personal Information for cross-context behavioral advertising, in the preceding twelve (12) months, within the meaning of applicable U.S. state privacy laws. Zync does not knowingly process Personal Information of consumers under sixteen (16) for such purposes.

6.3 We may use and disclose De-identified Data and aggregated data for any lawful purpose; we maintain De-identified Data in de-identified form and do not attempt re-identification, except as permitted by law to test de-identification efficacy.

7. Security; Retention; International Transfers

7.1 We implement administrative, technical, and physical safeguards reasonably designed to protect Personal Information, including encryption in transit and, for sensitive identifiers, at rest. No security measure is infallible, and we do not warrant or guarantee absolute security.

7.2 Retention follows the per-category schedule in Annex I, Section 2, which applies to all users regardless of jurisdiction. Retention criteria include the nature and sensitivity of the data, the purposes of processing, and legal requirements.

7.3 The Services are operated from the United States; Personal Information is processed and stored in the United States and other jurisdictions where we or our processors operate. Where required, cross-border transfers rely on recognized mechanisms, including the European Commission's Standard Contractual Clauses (Annex II, Section 5).

8. Your Rights

8.1 Depending on your jurisdiction, you may have rights to: (a) confirm processing and access your Personal Information; (b) correct inaccuracies; (c) delete; (d) obtain a portable copy; (e) opt out of sale, sharing, targeted advertising, and certain profiling (noting Section 6.2); (f) restrict or object to certain processing; (g) withdraw consent prospectively; and (h) non-discrimination for exercising rights. Jurisdiction-specific rights, procedures, and appeal mechanisms are set out in Annex I (U.S. states) and Annex II (EU/UK).

8.2 Submit requests to privacy@zync.com; the “Your Privacy Choices” section at the end of this page describes procedures, authorized agents, and appeals. We verify requests using the account email and such additional information as reasonably necessary, respond within legally required periods, and accept authorized-agent requests as required by law, subject to verification.

8.3 Account deletion is available in-product (Profile & Privacy → Delete ZYNC account). Deletion revokes Sign in with Apple credentials, removes identifiable profile, session, and interaction data within thirty (30) days, and terminates active sessions, subject to residual retention required or permitted by law and De-identified Data under Section 6.3.

9. Changes to This Policy and to Data Practices

9.1 We may amend this Policy. Amendments are effective on posting with an updated Effective Date, except as provided in Section 9.2. Prior versions of this Policy are available from Zync on request at privacy@zync.com.

9.2 Where an amendment materially expands the categories of Personal Information collected or the purposes of processing: (a) we will provide prominent notice in the affected Service before the amendment takes effect for existing users, including accounts predating this Policy's Effective Date; (b) where applicable law requires consent, the expanded collection or processing will commence for existing users only upon such consent; and (c) associated platform disclosures (including the Apple App Store privacy label) will be updated to remain consistent with this Policy.

9.3 Continued use of the Services following an amendment's effective date constitutes acknowledgment of the amended Policy to the fullest extent permitted by applicable law.

10. Third-Party Services

The Services interoperate with services provided by Apple Inc., including Sign in with Apple and WeatherKit, and are distributed through third-party platforms, including the Apple App Store and automotive distribution platforms. Such third parties process data under their own terms and privacy policies, and Zync is not responsible for their practices. The Services may contain links to third-party sites; this Policy does not apply to such sites.

11. Children

The Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of thirteen (13) (or such higher age as applicable law provides). If we learn that we have collected Personal Information from a child in violation of this Section, we will delete it. Contact privacy@zync.com regarding any such collection.

12. Contact

Zync Inc. Attn: Legal 595 Pacific Avenue, 4th Floor San Francisco, CA 94133 United States of America legal at zync.com

Annex I: U.S. State Privacy Notice

This Annex supplements the Policy for residents of California and other U.S. states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana). Terms used with statutory meanings have those meanings.

1. Categories of Personal Information

For each category defined under California law, the following describes our practices during the preceding twelve (12) months. Where a category is collected, sources are: you, your device (with on-device derivation), and Apple Inc.; disclosures are to service providers under contract for the business purposes described in Section 3.4 of the Policy.

  • Identifiers: Collected. Name, email address (including relay addresses), Zync user ID. Purposes: Sections 3.4(a)–(f).
  • Customer records (Cal. Civ. Code §1798.80(e)): Collected. Account records. Purposes: Sections 3.4(a), (d), (f).
  • Characteristics of protected classifications: Not collected.
  • Commercial information: Not collected.
  • Biometric information: Not collected.
  • Internet or other electronic network activity: Collected. Session and interaction data in the GLOW iOS App; Site server logs. Purposes: Sections 3.4(a)–(c), (g).
  • Precise geolocation: Not collected. Derived Contextual Data is categorical, no finer than country or state/province region, and does not meet the statutory precision threshold.
  • Sensory, audio, or visual data: Not collected.
  • Professional or employment information: Not collected.
  • Education information: Not collected.
  • Inferences: Collected. Preference and outcome models generated by Zync for personalization. Purposes: Sections 3.4(b)–(c).
  • Sensitive Personal Information: Not collected. No precise geolocation; authentication is performed by Apple (Zync does not hold account log-in credentials); no government identifiers, financial account data, health data, or biometric data.

Zync has not sold Personal Information and has not shared Personal Information for cross-context behavioral advertising in the preceding twelve (12) months, and does not do so as of the Effective Date. Zync has no actual knowledge of selling or sharing the Personal Information of consumers under sixteen (16) years of age.

2. Retention Schedule

  • Identifiers, account data, preferences and settings: life of the account, plus thirty (30) days following deletion.
  • Derived Contextual Data; session and interaction data: twenty-four (24) months from collection, then deleted or irreversibly de-identified.
  • Diagnostic data: twelve (12) months.
  • Vehicle Contextual Data: collected only as De-identified Data; handled under Policy Section 6.3.
  • Vehicle Instance Identifier and associated telemetry: identifier persists until the Vehicle Application is reset or reinstalled; associated telemetry retained twenty-four (24) months from collection, then aggregated or deleted.
  • Communications (support and privacy requests): three (3) years from resolution.
  • Consent and rights-request records: as required by applicable law, and no less than twenty-four (24) months.

3. Your State Rights

Depending on your state of residence, you may have the right to: know and access the Personal Information we hold about you; correct inaccuracies; delete; receive a portable copy; opt out of sale, sharing, and targeted advertising (noting that Zync does not sell or share Personal Information); limit the use of Sensitive Personal Information (which Zync does not collect); and not receive discriminatory treatment for exercising your rights.

California residents: we honor opt-out preference signals, including the Global Privacy Control, with respect to the Site. Requests under California's "Shine the Light" law (Civ. Code §1798.83) may be sent to privacy@zync.com; Zync does not disclose Personal Information to third parties for their direct marketing purposes.

4. Exercising Rights; Verification

Submit requests via privacy@zync.com. We verify requests using your account email address and such additional information as reasonably necessary. Authorized agents may submit requests with proof of authorization, subject to consumer verification. We respond within forty-five (45) days (California; extendable by forty-five (45) days where reasonably necessary) or as otherwise required by your state's law.

5. Appeals

If we decline to act on your request, you may appeal by replying to our decision or emailing privacy@zync.com with the subject line "Privacy Appeal." We will respond within the appeal period required by your state's law (for example, sixty (60) days in Virginia and Texas; forty-five (45) days in Colorado and Connecticut) with a written explanation of the outcome. If your appeal is denied, you may contact your state Attorney General; contact methods are provided in our appeal response.

Annex II: EU/EEA and UK Addendum

1. Controller

Zync Inc., 595 Pacific Avenue, 4th Floor, San Francisco, CA 94133, United States of America, is the controller of Personal Information described in the Policy.

2. Purposes, Legal Bases, and Retention

  • Account creation and operation (Policy §§3.1(a)–(b), 3.4(a)). Legal basis: performance of a contract (GDPR Art. 6(1)(b)). Retention: life of account plus 30 days.
  • Experience composition and personalization (§§3.1(c)–(d), 3.4(a)–(b)). Legal basis: performance of a contract (Art. 6(1)(b)). Retention: 24 months.
  • Service improvement and aggregate analysis (§3.4(c)). Legal basis: legitimate interests in improving and securing the Services (Art. 6(1)(f)). Retention: 24 months, then de-identified.
  • Security, fraud prevention, and service integrity (§§3.4(a), (g), 5.2). Legal basis: legitimate interests (Art. 6(1)(f)). Retention: 12 months.
  • Optional device permissions (location, motion): legal basis: consent, given at device level (Art. 6(1)(a)); processing occurs on-device.
  • Marketing email (§3.5). Legal basis: consent, opt-in (Art. 6(1)(a)). Retention: until withdrawal.
  • Legal compliance and claims (§3.4(f)). Legal bases: legal obligation (Art. 6(1)(c)) and legitimate interests (Art. 6(1)(f)). Retention: as legally required.
  • Vehicle Applications telemetry (Vehicle Contextual Data and Vehicle Instance Identifier; §§2.5, 2.6, 4.1). Legal basis: legitimate interests in operating, securing, and improving the Vehicle Applications (Art. 6(1)(f)); Zync maintains no identifying information and relies on GDPR Article 11. Retention: telemetry 24 months, then aggregated or deleted.
  • Corporate Transactions (§3.4(h)). Legal basis: legitimate interests (Art. 6(1)(f)).

No special-category data (Art. 9) is intentionally processed. No solely automated decision-making producing legal or similarly significant effects (Art. 22) is performed; personalization affects only the aesthetic experience delivered.

3. Recipients

Categories of recipients: processors providing hosting, infrastructure, and delivery services (including Cloudflare, Inc.); Apple Inc. (an independent controller for Sign in with Apple and WeatherKit); professional advisors; public authorities where legally required; and parties to a Corporate Transaction under Policy §6.1(d).

4. Sources

Where Personal Information is not obtained directly from you, it originates from your device (on-device derivation, under your permission settings) and from Apple Inc. (account assertion via Sign in with Apple).

5. International Transfers

Personal Information is transferred to and processed in the United States. Transfers from the EEA and the UK rely on the European Commission's Standard Contractual Clauses (and, for the UK, the applicable Addendum or International Data Transfer Agreement), supplemented as required.

6. Your Rights; Complaints

You have rights of access, rectification, erasure, restriction, portability, objection (including to processing based on legitimate interests), and withdrawal of consent at any time with prospective effect, exercisable via privacy@zync.com. Objections to legitimate-interests processing are honored unless compelling legitimate grounds override, which we assess and document for each request. You may lodge a complaint with your supervisory authority (EEA) or the Information Commissioner's Office (UK).

Annex III: Vehicle Applications Privacy Statement

Zync Inc. · Effective Date: July 20, 2026

This Statement covers the following Zync Vehicle Applications (the "Covered Applications"): ZYNC GLOW (in-vehicle). Zync updates this list when additional Vehicle Applications are released; each Covered Application conforms to the statements below as of its listing.

  1. No Personally-Identifiable Information. As of the Effective Date, each Covered Application does not collect, store, or transmit Personal Information to Zync or any third party. A Covered Application may access vehicle signals made generally available to third-party applications by the vehicle platform, solely to adapt the experience and to support driver-safety behavior, and may transmit to Zync only categorical, de-identified Vehicle Contextual Data and technical diagnostic data, in each case without persistent identifiers. A Covered Application may also generate and transmit a random Vehicle Instance Identifier, created by the application itself and not derived from the vehicle identification number, vehicle hardware, or any user identifier, used solely for service operation, continuity, and analytics; Zync maintains no information linking it to any individual or vehicle. Covered Applications do not access precise vehicle location, occupant monitoring, or audio data, and deploy no advertising, third-party tracking, or advertising identifiers.

  2. Vehicle-Side Data boundary. Vehicles, their manufacturers, suppliers, and platform operators collect and process data independently of the Covered Applications. Zync does not receive, access, control, or direct such Vehicle-Side Data; does not determine the purposes or means of its processing; and is not a controller, joint controller, processor, or service provider with respect to it, within the meaning of the EU General Data Protection Regulation, the California Consumer Privacy Act, or analogous laws. Responsibility for Vehicle-Side Data rests exclusively with the collecting party under its own privacy policy. Consumer inquiries and rights requests concerning Vehicle-Side Data must be directed to the vehicle manufacturer or platform operator.

  3. No data processing agreement required. Zync receives no data from any manufacturer or platform in respect of the Covered Applications, and no manufacturer or platform processes data on Zync's behalf in respect of them; the limited data described above is generated by, and transmitted directly from, the Covered Application itself. Accordingly, no data processing agreement, data sharing agreement, or joint-controllership arrangement is required between Zync and any manufacturer or platform in respect of the Covered Applications' operation as of the Effective Date.

  4. Future connected functionality in any Covered Application (for example, pairing with the GLOW iOS App) will be optional, inactive by default, and preceded by disclosure of the categories of data involved, in the ZYNC Privacy Policy and in the affected Covered Application, implemented in accordance with Section 9 of the Policy.

  5. Verification. Zync will, on reasonable request from a distribution platform, confirm in writing the statements in paragraphs 1–3 as of the date of confirmation.

Your Privacy Choices

This section describes how to exercise privacy rights in connection with the ZYNC Services, supplementing Section 8, Annex I, and Annex II above.

Submitting a request. Email privacy@zync.com from the email address associated with your ZYNC account, stating the right you wish to exercise (access, correction, deletion, portability, restriction, objection, or opt-out). We verify requests using your account email and such additional information as reasonably necessary, and respond within the period required by applicable law.

Account deletion. Available directly in the GLOW iOS App: Profile & Privacy → Delete ZYNC account. Deletion revokes your Sign in with Apple credentials, removes identifiable profile, session, and interaction data within thirty (30) days, and signs you out everywhere, subject to residual retention required or permitted by law.

Opt-out preference signals. We honor opt-out preference signals, including the Global Privacy Control, with respect to the Site. As of the Effective Date, ZYNC does not sell personal data and does not share it for cross-context behavioral advertising.

Authorized agents. An authorized agent may submit a request on your behalf with proof of authorization; we may also require you to verify your identity directly.

Appeals. If we decline to act on your request, you may appeal by replying to our decision or emailing privacy@zync.com with the subject line "Privacy Appeal." We respond within the appeal period required by your state's law with a written explanation. If your appeal is denied, you may contact your state Attorney General (U.S.), your supervisory authority (EEA), or the Information Commissioner's Office (UK).

Derived Contextual Data Categories

This section lists the Derived Contextual Data categories in production use for the ZYNC GLOW iOS App (Section 2.2) and the Vehicle Contextual Data categories in production use for the Vehicle Applications (Section 2.5). Last updated: July 20, 2026.

  • weather: weather condition category (e.g., clear, rain, snow)
  • daylight: daylight state (e.g., day, night, dusk)
  • ride phase: motion phase category (e.g., steady, stopped)
  • region: coarse geographic region, no finer than country or state/province level

Each value is a classification generated on your device. Under our current design, precise coordinates and raw sensor streams are not transmitted to ZYNC.

Vehicle Contextual Data (Vehicle Applications): none in production as of the Effective Date. This list will be updated before any Vehicle Application transmits Vehicle Contextual Data or a Vehicle Instance Identifier.

This list is updated when the production vocabulary changes. Material expansions of collection follow Section 9 (policy update first; in-app notice for material changes; consent where the law requires it).

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